WP Booking Engine Software Tools PRO Review ByLuther Landro – Local biz owners are paying $3,000 for resold booking software after a single demonstration
You’ve probably encountered this problem trying to book an appointment for yourself. You visit the business’s website and the only way to schedule an appointment is to call them during business hours or a ‘contact us’ email form. Only having a phone number on their website is a HUGE mistake that leaves potential customers frustrated and moving on to their competitor:
- Many website visitors simply don’t want to pick up the phone to call (specially if they are browsing at work), but would have booked an appointment if they could do it online.
- Phones are usually only answered during business hours losing all potential clients who are browsing the website in the evening after work. They miss out on the most prime time to land customers simply by being lazy. Biz owners are often shocked to see how many more appointments they land just by offering the ability to book them after office hours.
- Secretaries can only answer so many calls at once losing customers do to busy lines.
Contact forms are just as bad, relying on a game of email tag with potential customers in order to book an appointment.
Bottom line: This poorly optimized appointment funnel loses more than half of the potential customers a business could have, AND adds the stress of phone and email tag chasing down potential customers to keep them coming in.